Bespoke Care to Nurture Your Well-Being

Your holistic well-being is our passion. Your pathway to well-being is unique. Your tailored care plan evolves with you at its centre.

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Experience the Difference

Our approach to Your Care

At Bourne Hill Care, we believe holistic care is the key to nurturing happy hearts for happy lives. Our care philosophy is founded on five principles designed to enrich well-being and empower lives. By combining clinical and non-clinical support, a person-centred approach, and clear communication, we meet your individual needs. With positive behaviour support and meaningful engagement, our services prioritise safety while adhering to the regulatory framework—because your well-being is our priority.

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Mind and Body Care

We care for your entire mind-body personality—focusing not just on essential needs like nutrition and physical health, but also on equally important aspects such as mental stimulation, emotional support, and personal growth. Your preferences shape your care plan, ensuring we nurture your creativity, talents, and passions. Whether it is supporting you through an illness or easing the burden when overstretched at home, your journey to well-being is a more pleasant and enriching experience.

Person-Centred Care

You deserve care that truly listens to you. That’s why we believe in person-centred support, where your voice is always heard, and your unique needs, preferences, and goals shape everything we do. True person-centred care means acknowledging that your holistic system is dynamic, so you always feel supported, no matter how life evolves. You have the freedom to choose how your care is delivered, even selecting the staff you feel most comfortable with—ensuring a personalised experience that empowers your independence and makes you feel truly valued.

Integrated and Multi-Disciplinary Care

We understand that the best care comes from working together. That’s why we collaborate closely with GPs, community matrons, local authority teams, hospital specialists, and other non-clinical well-being professionals to provide truly holistic support. Whether we’re supporting someone recovering from an acquired brain injury or offering companion care after a bereavement, we ensure clinical and non-clinical input is seamlessly woven into the care plan—creating a unified approach that focuses on your well-being every step of the way.

High Level Engagement and Engagement

We believe meaningful care starts with understanding you. That’s why we take the time to observe and engage with you, tailoring communication strategies to suit your unique needs. By fostering genuine connections, we ensure every interaction feels reassuring and personal. Our approach helps you feel understood and supported, creating a warm and trusting relationship with our team.

Fostering of Independence and Meaningful Experiences

 At Bourne Hill, we create happy hearts through meaningful daily experiences in our residential services, lifestyle programmes, and Pure Care at Home service. With Pure Care at Home, we bring wellness therapies like Ayurvedic practices and aromatherapy to your home, supporting emotional well-being and helping you build positive daily habits. By focusing on activities that stimulate the mind and body, our services encourage independence, highlight each person’s abilities and talents, and foster confidence through meaningful tasks, community inclusion, and, when possible, employment opportunities.

Our Approach & Holistic Care
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Residential Care Home
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Home Care
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Holistic Care
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Neurodivergent Support
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Lifestyle Enrichment Programmes
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For Others, It’s Just Business.
 For us, It’s the Personal touch.

Consistency and High Standards

Maintaining our high standard of care is a top priority at Bourne Hill. We have robust support systems in place to quickly identify any potential issues, ensuring that any concerns are immediately addressed and resolved. We are committed to consistently delivering exceptional care and continually improving where needed.

Quality Monitoring

To maintain the highest level of care, we invest in continuous training for our staff. From mandatory certifications to specialist training, we ensure that every member of our team is well-equipped to meet the complex and evolving needs of our clients. Regular competency assessments help us keep our staff at the forefront of best practices, allowing us to continuously elevate the quality of care we provide.  We also undertake regular quality audits, alongside  quality monitoring visits.

Browse Our Latest
News & Articles

Bourne Hill encourages a holistic approach to care
Bourne Hill Care embraces Ayurvedic therapies, such as Pranayama and yoga, to support the well-being of residents, staff, and families through relaxation and stress management.
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Caring is an Art, and Art is Caring
Discover how Bourne Hill Care integrates art therapy into compassionate care, using insights from artists and healthcare professionals to enhance well-being, communication, and therapeutic support for clients and caregivers.
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You dont stop walking because there is no way forward
HOPE becomes our most powerful anchor in times of uncertainty. As we start a new week, I wanted to do my bit for the much needed encouragement to my peers and the sector in which we operate
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Browse Our Latest News & Articles On Politico

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