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Our Dedicated Team

The Unique Heart of
Our dedicated Team


Our team reflects the beliefs and values we hold dear—dedication, compassion, and respect.

The Qualities That Set Us Apart

Recognise a member of the Bourne Hill Care team by the following traits. These qualities are nurtured every day to ensure we effectively and efficiently attend to your holistic well-being.
Undeniable Vocation for Caring
Our rigorous selection process prioritises safety first, but the final decision always comes down to one key factor: a natural calling to care. Every member of our team is chosen for their inbuilt sense of duty, compassion, and candour, ensuring they deliver care from the heart.
Harbouring True Team Spirit
From the CEO to professional carers and maintenance staff, every team member shares a collective responsibility to deliver outstanding care. Transparency, unity, and kindness are the foundation of our team—leaving no room for competition or toxicity that could compromise our clients' well-being.
Eager Learners Who Practise What They Learn
Our team members undergo comprehensive training, mentoring, and hands-on experience to bridge the gap between theory and practice. Before supporting you at home, they complete a period of formation within our residential unit to master our approach to care.
A Wealth of Multi-Sector Skills
Beyond their professional care expertise, our team members bring transferable skills from various fields. This enriches our approach to holistic wellness, ensuring your care is comprehensive and thoughtfully tailored to your needs.
Optimally Embedded in our Organisational Chart
Our team members thrive within an organisational structure designed to prioritise your wellness and safety. We strongly favour a flat structure that fosters seamless communication, continuity, and collaboration, enabling us to perform at our best for your optimal benefit. Every professional carer has access to departmental leads for guidance, ensuring you always receive coordinated and exceptional care.

Joining our services means entering a circle of support where every detail is designed with your wellness and happiness in mind.
Meet Our Team - Coming Soon
Our team is excited to share more about themselves through short, heartfelt blogs that offer a glimpse into who they are and what drives their passion for care. Keep an eye out—they’re on the way!In the meantime, why not get to know our CEO a little better?

Read more below. 💛

About our CEO

Bourne Hill Care holds a special place in our CEO’s heart—it was set up with her in mind, inspired by her passion for caring and her dream of making a healing difference in the lives of those who are often misunderstood or unintentionally excluded by society due to their physical or mental suffering. It’s more than just a business to her; it’s what brings her to life and fuels her purpose, far beyond the bread it puts on her table.

As the Director and Responsible Individual for Bourne Hill Care, she sees her role as a calling, not just a career. She believes that leading with empathy is the cornerstone of creating meaningful change in a sector as demanding as Health and Social Care. Every strategic decision she makes is guided by the question: Let me see how this will impact the care and wellness plan of the clients?

With a background in banking, specialising in auditing and regulatory frameworks, she combines her professional expertise with her compassionate approach to ensure every aspect of Bourne Hill Care operates seamlessly. Her skills allow the team to meet CQC compliance with confidence while designing systems that prioritise care, respect, and individual needs.Since stepping into a more hands-on role in 2016, she has embraced every part of the care journey—from frontline support to monitoring quality standards. This experience has shaped her vision for a holistic and preventive model of community care, one that empowers clients and redefines the role of professional carers.

She is deeply passionate about mentoring her team, helping them reach their goals, and encouraging them to grow both professionally and personally. She believes one of the most unique aspects of the social care sector is that professional development has a profound, direct impact on a person’s life outside of work. By building confidence, compassion, and resilience, the skills gained in care often ripple into personal growth. She hopes her team fully appreciates this transformative potential and carries it into their lives and relationships beyond work.

For those looking to join Bourne Hill Care—whether as a client, team member, or associate—you’ll find more than a service here. You’ll find a heartfelt commitment to well-being, understanding, and creating a brighter, kinder community.