Bourne Hill Care holds a special place in our CEO’s heart—it was set up with her in mind, inspired by her passion for caring and her dream of making a healing difference in the lives of those who are often misunderstood or unintentionally excluded by society due to their physical or mental suffering. It’s more than just a business to her; it’s what brings her to life and fuels her purpose, far beyond the bread it puts on her table.
As the Director and Responsible Individual for Bourne Hill Care, she sees her role as a calling, not just a career. She believes that leading with empathy is the cornerstone of creating meaningful change in a sector as demanding as Health and Social Care. Every strategic decision she makes is guided by the question: Let me see how this will impact the care and wellness plan of the clients?
With a background in banking, specialising in auditing and regulatory frameworks, she combines her professional expertise with her compassionate approach to ensure every aspect of Bourne Hill Care operates seamlessly. Her skills allow the team to meet CQC compliance with confidence while designing systems that prioritise care, respect, and individual needs.Since stepping into a more hands-on role in 2016, she has embraced every part of the care journey—from frontline support to monitoring quality standards. This experience has shaped her vision for a holistic and preventive model of community care, one that empowers clients and redefines the role of professional carers.
She is deeply passionate about mentoring her team, helping them reach their goals, and encouraging them to grow both professionally and personally. She believes one of the most unique aspects of the social care sector is that professional development has a profound, direct impact on a person’s life outside of work. By building confidence, compassion, and resilience, the skills gained in care often ripple into personal growth. She hopes her team fully appreciates this transformative potential and carries it into their lives and relationships beyond work.
For those looking to join Bourne Hill Care—whether as a client, team member, or associate—you’ll find more than a service here. You’ll find a heartfelt commitment to well-being, understanding, and creating a brighter, kinder community.